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Last Updated: May 2026

Welcome to RutherFord Water Restoration. By accessing or using this website and our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, requesting services, submitting forms, or contacting our company, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please do not use this website.

2. Services

We provide water damage restoration and related emergency services, including but not limited to:

Water Extraction
Structural Drying
Mold Remediation
Sewage Cleanup
Storm Damage Repair
Reconstruction Services

Service availability may vary by location, weather conditions, technician availability, and emergency demand.

3. Emergency Response Disclaimer

While we strive to provide rapid emergency response services, estimated arrival times are not guaranteed and may vary due to:

Traffic conditions
Weather events
Natural disasters
Technician availability
Service area distance
4. Estimates & Pricing

All estimates provided through the website, by phone, or in person are preliminary and subject to inspection.

Final pricing may vary depending on:

Extent of damage
Hidden moisture or mold
Structural conditions
Required equipment and labor
Insurance scope approvals

Additional work outside the original scope may result in additional charges.

5. Insurance Claims

We may assist customers with insurance documentation and claim coordination; however:

We do not guarantee claim approval
Coverage decisions are made solely by your insurance provider
Customers remain responsible for unpaid balances not covered by insurance

6. Website Content

All content on this website, including:

Text
Graphics
Logos
Images
Layouts
Branding
Service descriptions

is the property of the Company and may not be copied, reproduced, or distributed without written permission.

7. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external websites.

8. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

Indirect damages
Incidental damages
Loss of data
Business interruption
Delays caused by external circumstances
Pre-existing property conditions

Our total liability shall not exceed the amount paid for services rendered.

9. Customer Responsibilities

Customers agree to:

Provide accurate information
Allow safe access to the property
Remove valuable or sensitive personal items when possible
Ensure utilities are accessible if required for restoration work
10. Scheduling & Cancellation

Appointments may be rescheduled or canceled due to emergency demand, weather, safety conditions, or unforeseen operational issues.

Customers should provide reasonable notice for cancellations whenever possible.

11. No Warranty

While we use industry-standard restoration methods and equipment, we do not guarantee:

Complete prevention of future mold growth
Permanent odor removal in all situations
Insurance reimbursement outcomes
Restoration of materials deemed non-salvageable
12. Privacy

Information submitted through forms, phone calls, or website interactions is handled according to our Privacy Policy.

We do not sell customer personal information to third parties.

13. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Tennessee without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

RutherFord Water Restoration
Murfreesboro, TN
Phone: (615) 7036099
Email: info@rutherfordwaterrestoration.com